Last Updated: May 9, 2025
‍This Privacy Policy explains how Future 11 Ltd ("we", "us", or "our") collects, uses, and shares your personal information when you use our website https://future11.co.uk (the "Website").

‍Information We Collect
‍We collect personal information through forms on our Website. This includes the parent’s email address and the child’s name, age, and location (such as city or postcode).We also automatically collect certain technical information when you visit our Website. This includes usage data (such as the pages you view, the time and date of your visit, and the links you click), device information (such as your IP address, browser type, and operating system), and data collected via cookies and similar tracking technologies.
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‍How We Use Your Information
‍We use your personal information for several purposes. These include registering and managing football coaching sessions for your child, responding to your enquiries, and sending service-related communications. We also use your information to analyse and improve our Website, understand usage trends, and provide a better user experience. If you give us consent, we may use your contact details to send marketing emails about new programs, special offers, or updates we believe may interest you. Where required by law, we may also use your data to comply with legal obligations. The legal bases for processing your data include: your consent (for example, for marketing), performance of a contract (for coaching services), our legitimate interests (such as improving our services), and compliance with legal obligations.

‍Sharing Your Information
‍We do not sell or rent your personal information to any third parties. However, we may share your information with trusted third-party service providers who help us operate our Website or deliver services—such as web hosting or email platforms. These providers are contractually bound to protect your personal data. We may also disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation. In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity.

‍Use of Google Analytics
‍We use Google Analytics to understand how visitors use our Website. This helps us improve our services and user experience. Google Analytics may collect information such as your IP address, browser type, and pages visited. We have enabled IP anonymization to protect your privacy. You can opt out of Google Analytics tracking by installing Google's browser add-on.

‍Your Rights
‍Under UK data protection laws, you may have the right to access the personal information we hold about you, correct any inaccuracies, request deletion of your data, and restrict or object to how we use your data. You may also request a copy of your data in a machine-readable format or withdraw consent for any processing that is based on your consent (such as marketing).If you believe your data has been handled improperly, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).To exercise any of your rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before processing your request.

‍Cookie Policy
‍Our Website uses cookies and similar technologies to enhance your browsing experience and gather information about how our Website is used. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, improve performance, and offer tailored content. We use several types of cookies:

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• Essential cookies: These are required for the core functionality of the Website and cannot be disabled.
• Performance and analytics cookies: These help us understand how visitors interact with our Website so we can improve it. These cookies are only used if you give your consent.
• Functionality cookies: These remember your preferences and settings.
• Targeting and advertising cookies: These are used to track your activity across websites and deliver personalised content or advertisements. These are also only used with your consent.

When you first visit our Website, you will see a cookie consent banner that lets you choose which types of cookies you accept. You can update your preferences at any time by clicking the “Cookie Settings” link or changing your browser settings. Please note that disabling certain cookies may affect your experience on the site. Some cookies on our Website are set by third parties such as Google Analytics. These third parties have their own privacy policies that apply to the data they collect.

‍Data Security
‍We take appropriate technical and organisational measures to protect your personal data. These include SSL encryption, secure server environments, password-protected systems, and access controls to limit who can view your information. However, no method of online transmission or electronic storage is completely secure. We do our best to protect your data, but we cannot guarantee absolute security.

‍Children’s Privacy
‍Our services are designed for children, but we only collect personal information about a child—such as name, age, and location—with the verifiable consent of a parent or legal guardian. If you are a parent or guardian and believe your child has submitted personal data without your permission, please contact us and we will promptly delete that information.

‍Data Retention
‍We retain your personal data only for as long as necessary to deliver our services, comply with legal obligations, and resolve disputes. Once data is no longer needed, it will be securely deleted or anonymised.
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‍Changes to This Privacy Policy
‍We may update this Privacy Policy from time to time. If there are any significant changes, we will notify you by updating the "Last Updated" date and posting the revised version on our Website. We encourage you to review this page periodically to stay informed about how we handle your data.

‍Contact Us
‍If you have any questions about this Privacy Policy or how we handle your data, please contact us:

‍Future 11 Ltd
Company Number: 15706220
9 Hodder Grove West Bromwich,
England B71 3RZ

enquires@future11.co.uk
+44 07970 331125

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